Going back to the GST/PST

Hello everyone,

I wanted to touch base with our subscribers and clients regarding the April 1st switch back to the GST/PST system. Of course since we are a service based business we will go back to charging the GST only.  Now I realize that it is a popular (and somewhat disgruntled) consensus that businesses will not lower their prices to reflect the fact that they are collecting a lower tax rate.  I have to admit that this has crossed my own mind in regards to other service based businesses.  In light of this I really and truly am hesitant to lump us in with these businesses who will appear unwilling to give their clientelle a ‘break’…. but we have indeed decided to keep our rates the same when the change comes into effect.  Now there is sound reasoning behind this and I wanted to be sure to share the logic of this decision with our clients.

The main thing is that we have not implemented a rate increase in the three years that the HST has been in effect. We are affected by rising prices, like any other business of course, and are optimistic that maintaining our rates going forward will help to offset our rising costs of doing business.  We reallly do appreciate each and every one of our clients and will continue to strive for the personalized, efficient, caring and friendly service that we feel we have delivered in the past.  We are also pleased to announce a rate freeze effective for all of our current clients through to April 1, 2014.  I do feel strongly that our rates are extremely competitive and our services superior to other cleaning companies that would rank as our direct competition, so in this respect I feel that maintaining our current pricing is also fair practice.

Please do feel free to contact us with any questions, comments or concerns you may have on this matter… and thank you so much for your time today.

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